customer experience

Every restaurant and coffee shop aims to establish a unique ambience to attract customers and encourage a return visit. A great ambience can contribute to the overall experience if achieved correctly. However, what are the main factors that create a memorable ambience and why? Read more

Offering a quality experience at your coffee shop is crucial in building consumer loyalty and ensuring a return visit. Here are three of the most popular ways to improve your coffee shop experience: Read more

Despite playing an integral role in the success of the world’s biggest brands, independents can often underestimate and overlook the power of good design. Here are 4 key points to simplify and focus your business strategy, with a strong consideration to design: Read more

Establishing your brand image and personality is one thing but retaining your brand personality as your business expands is another. What should you consider when expanding your business to retain your brand personality? Read more

There are multiple aspects to consider when designing a coffee shop or restaurant. We’ve highlighted some of the most important elements from the layout and interior design to the branding and customer experience. Read more